Privacy Policy
Effective Date: September 24, 2026
This Privacy Policy describes how Injury 24/7 ("we," "us," or "our") collects, uses, discloses, and protects information about you when you visit injury247.com (the "Site") or otherwise interact with our services. By using the Site, you agree to the practices described in this Policy.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Site.
Information You Provide
- Contact information such as your name, phone number, email address, and ZIP code
- Information about your accident or injury (type of accident, date, whether you received medical treatment, whether you are already working with an attorney, whether you have accepted a settlement, description of injury)
- Any other information you choose to provide when you fill out our intake form, respond to communications from us, or contact us
Information Collected Automatically
- Device and browser information (IP address, browser type, operating system, device identifiers)
- Usage data (pages viewed, time spent on the Site, referring URL, clickstream data)
- Approximate location based on IP address
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use the information we collect to:
- Match you with one or more participating personal injury attorneys who may be able to evaluate your situation
- Contact you by phone, text message, email, or other means about your inquiry, including through automated dialing systems and pre-recorded messages
- Verify the information you provide and prevent fraud or abuse
- Operate, maintain, and improve the Site and our services
- Send you marketing communications about our services (which you can opt out of at any time)
- Comply with legal obligations and enforce our Terms of Use
3. How We Share Your Information
We share information as follows:
- Participating attorneys and law firms. When you submit an inquiry, we share your contact information and the details of your accident or injury with one or more participating attorneys or law firms so they can contact you to discuss your potential claim. Once an attorney receives your information, that attorney's own privacy practices apply to the information they hold.
- Service providers. We share information with vendors that help us operate the Site and our services (hosting, analytics, communications, marketing, form processing).
- Legal and safety. We may disclose information to comply with law, respond to legal process, or protect the rights, property, or safety of Injury 24/7, our users, or others.
- Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With your consent. We may share information for other purposes when you direct us to do so.
We do not sell your personal information in exchange for money. However, sharing your inquiry with participating attorneys who pay us a fee for attorney advertising and connection services may be considered a "sale" or "sharing" under some state privacy laws. See "Your Privacy Rights" below for how to opt out.
4. Consent to Communications
By submitting your information through the Site, you expressly consent to be contacted by Injury 24/7 and by participating attorneys or law firms at the phone number and email address you provide. You understand that:
- Contact may be made using automatic telephone dialing systems, artificial or pre-recorded voice messages, and SMS/text messages
- Consent to receive these communications is not required as a condition of any purchase or service
- Standard message and data rates may apply
- You may opt out of marketing calls or texts at any time by replying STOP to a text message, following the unsubscribe link in an email, or contacting us at the address below
5. Cookies and Tracking Technologies
The Site uses cookies, web beacons, pixels, and similar technologies. For details about how we use these technologies and how you can manage your preferences, please see our Cookie Policy.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain the information we collect for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.
8. Your Privacy Rights
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you certain rights, including the right to:
- Know what personal information we collect, use, disclose, and "sell" or "share"
- Request a copy of your personal information
- Request that we delete personal information we collected from you
- Request that we correct inaccurate personal information
- Opt out of the "sale" or "sharing" of your personal information
- Limit the use and disclosure of sensitive personal information
- Not be discriminated against for exercising your rights
To exercise these rights, contact us using the contact information below. We will verify your request before responding.
Other States
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Contact us to exercise any rights available to you.
9. Children's Privacy
The Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us and we will take steps to delete it.
10. Third-Party Links and Services
The Site may contain links to third-party websites or services, including participating attorneys' websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and post the updated policy on the Site. Your continued use of the Site after any change becomes effective constitutes your acceptance of the updated Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: